A Public Utility Migration and Modernization
A Public Utility Migration
and Modernization
Moving to the Microsoft cloud offered
this public utility modern features and better security.
Fun Facts
Client: Public Utility
Location: Seattle Area, WA
Industry: Government
Employees: 80+
Located south of Seattle, this regional public utility
is an alliance of three cities, serving more than
119,000 residents. They operate a complex system
of treatment plants and related infrastructure, as well
as an education center and a regional services center.
The utility wanted to migrate their SharePoint 2013
tenant to the Microsoft cloud, to take advantage of
modern features and the security provided by M365.
In addition, they had legacy solutions that would need
to be migrated and integrated. The utility approached
Pico Logic to migrate their tenant and redesign their
SharePoint intranet site.
The utility wanted to migrate their SharePoint 2013 tenant to the Microsoft cloud, to take advantage of modern features and the security provided by M365. In addition, they had legacy solutions that would need to be migrated and integrated. The utility approached Pico Logic to migrate their tenant and redesign their SharePoint intranet site.
The utility's goals were:
- Minimize operational expenses
- Enhance user experience for finding and accessing
information - Boost productivity through modern collaboration tools
- Leverage advanced security features and robust
disaster recovery solutions
The utility was restricted by:
- Departments with distinct and specialized requirements
- Multiple third-party software integrations to navigate
- Learning curve for transitioning from SharePoint 2013 to modern platform
- Significant data cleanup required prior to migration
- Legacy administration practices in place
Our Solution:
Pico Logic developed a plan to migrate the utility’s tenant and redesign their SharePoint
intranet site. We also provided specialized training for core users based on their needs.
The plan included:
1
A comprehensive discovery of the tenant to prepare and execute a migration plan.
2
Modernization of all main pages and incorporated them in the Hub navigation. Trained key employees on how to continue converting the classic site to modern.
3
Development of the foundation architecture and structure of the city’s new Intranet.
4
Training IT on how to administer the new, modern tenant environment.
5
Replacing legacy solutions with custom apps within the Power platform.
6
Specialized training and support for core users based on their individual needs.
7
Building of a Learning Management Training Portal for all users to supplement custom training programs, and to provide orientation and continued training reference through video and hands-on practice.
Results and Impact:
Our client is enjoying their updated and secure modern intranet, intentionally designed with room to grow. IT has the confidence to continue advancing their modern IT roadmap. Users can easily access information and utilize powerful collaboration tools to work efficiently together and increase productivity.
Live training sessions, 12 training videos,
orientation video, IT and core user training
guides, and Bluebeam training guide
Post-migration ongoing support, with
same-day response
Content migrated from all subsites
migrated to two Hubs, with well-designed
navigation and search for easy access to
information
Custom power app solutions
“I thought it was going to be Armageddon, but this launch has been incredibly smooth and successful” – Director
Let's Talk. We can help.
(425) 454-6800 | info@picologicllc.com