Migration helped this public utility mitigate security risks and offer a mobile-friendly intranet for workers.
Fun Facts
Client: Public Utility
Location: Seattle Area, WA
Industry: Government
Employees: 120
Located south of Seattle, this public utility serves 150,000 residents across two cities, providing essential water and sewer services. The utility manages a vast network of water distribution and wastewater collection systems, operating multiple treatment facilities.
The utility needed to migrate their SharePoint 2007 environment to the modern M365 experience. Their SharePoint 2007 intranet was no longer supported by Microsoft, increasing security risks and prompting the need for an upgrade. In addition to addressing these risks, the utility aimed to reduce the overhead of managing an on-premises environment and create a mobile-friendly intranet for their field workers. They approached Pico Logic to migrate their environment and modernize their SharePoint environment with the Microsoft Cloud.
The utility's goals were:
Accelerate staff onboarding and training to minimize business impact
Ensure all staff have seamless access to key information across any device, anytime, anywhere
Enhance IT staff expertise to support continuous development
Migrate legacy SharePoint on-premises sites to SharePoint Online
The utility was restricted by:
No experience with M365 SharePoint Administration
Cautious approach to change
Preference for selective use of M365 licenses
Hesitancy in adopting OneDrive, due to existing workflow preferences
Budget constraints requiring careful allocation of resources
Our Solution:
Pico Logic developed a plan for discovery, migration and long-term sustainability.
The plan included:
1
A thorough discovery to develop a detailed migration plan.
2
Strategic guidance to ensure the solution’s long-term sustainability.
3
Design and implementation of a new permission model, including updated AD groups.
4
Training of IT staff to create, design, and maintain modern site pages, as well as manage their custom user permission model.
5
Orientation for core users to the modern SharePoint environment, with training in document management and the use of advanced collaboration tools.
6
Development of a Training Lab for core users and IT, serving as a continued resource for training and support.
Results and Impact:
By providing a scalable SharePoint architecture, design, development and data migration expertise in the shift from on-prem to cloud, our client has the security of knowing that they have the most up-to-date and supported Microsoft intranet, which will provide the greatest degree of security, user accessibility, collaboration, room for growth, and will meet the growing demands for a modern technical solution.
All content migrated and custom document libraries created
A detailed IT Training OneNote and a SharePoint Migration Notebook, with continued support
Minimized business impact
Custom solution with the ability to maintain internally
“Pico Logic provided valuable expertise in our shift from SharePoint on-prem to cloud. They guided decisions on configuration and design to bolster the long-term viability of the solution.”
- Network Administrator